Eviction Prevention

CERA provides assistance to tenants across the GTA facing eviction or discrimination in their housing. Each year, we assist about 1500 tenants through our telephone based eviction prevention and human rights intake program. Our eviction prevention services include:

  • Educating tenant about their rights and responsibilities under the Residential Tenancies Act and the Human Rights Code.
  • Assisting tenants who are facing eviction from their homes. 
  • Assisting tenants who experiencing discrimination when attempting to access or maintain housing.
  • Assisting tenants who are experiencing discriminatory harassment in their homes.
  • Advocating on behalf of tenants with landlords and social service agencies. 
  • Referring tenants to income support services, housing help, counselling services and other sources of legal assistance. 
  • Providing public legal education workshops on tenants’ rights and eviction prevention under the Residential Tenancies Act and the Human Rights Code. If you are interested in attending or hosting a workshop, please contact us at cera@equalityrights.org.

If you are facing eviction because you are having trouble paying the rent:

Act quickly – there is a good chance you can stop the eviction

For more information on our Housing Access, Stabilization and Eviction Prevention program, please contact us.

For general information about landlord tenant issues in Ontario visit Community Legal Education Ontario.

We would like to thank the City of Toronto for its generous support of our services.


Ontario’s Residential Tenancies Act

The Landlord and Tenant Board

Residential Tenancies: What You Need to Know (archived web seminar). Click here to view the seminar (Flash format), presented by Tracy Heffernan, Director of the Tenant Duty Counsel Program of the Advocacy Centre for Tenants Ontario. To view the seminar in QuickTime/MP4 format (39 MB), click here. (April 2011)

The Residential Tenancies Act and Evictions: Important Information for Tenants Facing Eviction (2010) English

The Law and Tenant Rights: What You Need to Know About the Residential Tenancies Act (2010) English Chinese French Spanish

Having Trouble Paying Your Rent? Eviction Prevention Resources in Toronto (2010) English Chinese French Spanish

Residential Tenancies Act Eviction Flow Chart (2007) PDF